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e:["$","article","Counter Fraud Coordination Services",{"className":"grid grid-cols-1 lg:grid-cols-2 border-t border-border ","children":[["$","div",null,{"className":"relative h-64 lg:h-80 overflow-hidden lg:order-1","children":[["$","img",null,{"src":"https://images.unsplash.com/photo-1600880292089-90a7e086ee0c?auto=format&fit=crop&w=800&q=80","alt":"Counter fraud coordination","className":"w-full h-full object-cover"}],["$","div",null,{"className":"absolute inset-0 bg-background/30"}]]}],["$","div",null,{"className":"p-8 lg:p-12 flex flex-col justify-center bg-card lg:order-2","children":[["$","div",null,{"className":"flex items-center gap-3 mb-4","children":[["$","div",null,{"className":"w-9 h-9 border border-secondary/25 flex items-center justify-center flex-shrink-0","children":["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":15,"height":15,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-award text-secondary","aria-hidden":"true","children":[["$","path","1yiouv",{"d":"m15.477 12.89 1.515 8.526a.5.5 0 0 1-.81.47l-3.58-2.687a1 1 0 0 0-1.197 0l-3.586 2.686a.5.5 0 0 1-.81-.469l1.514-8.526"}],["$","circle","1vp47v",{"cx":"12","cy":"8","r":"6"}],"$undefined"]}]}],["$","div",null,{"className":"w-6 h-px bg-secondary"}]]}],["$","h3",null,{"className":"font-serif text-xl sm:text-2xl text-foreground font-bold mb-5 text-balance","children":"Counter Fraud Coordination Services"}],["$","div",null,{"className":"space-y-3","children":[["$","p","0",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"A Counter Fraud Coordinator is a senior advisor who is regularly available at specific times as an external in-house contact for claim adjusters — to discuss the chances, strategies, and costs of possible investigations on a given claim."}],["$","p","1",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"The goal is to sharpen fraud detection rates among adjusters and combine their competencies with the practical experience of our fraud coordinators. This ensures only those cases with sufficient chances of success are investigated — increasing efficiency, saving costs, and optimising the interface to external investigators."}]]}]]}]]}]
f:["$","article","Desktop Investigation Services",{"className":"grid grid-cols-1 lg:grid-cols-2 border-t border-border ","children":[["$","div",null,{"className":"relative h-64 lg:h-80 overflow-hidden lg:order-2","children":[["$","img",null,{"src":"https://images.unsplash.com/photo-1518770660439-4636190af475?auto=format&fit=crop&w=800&q=80","alt":"Desktop investigation and research","className":"w-full h-full object-cover"}],["$","div",null,{"className":"absolute inset-0 bg-background/30"}]]}],["$","div",null,{"className":"p-8 lg:p-12 flex flex-col justify-center bg-card lg:order-1","children":[["$","div",null,{"className":"flex items-center gap-3 mb-4","children":[["$","div",null,{"className":"w-9 h-9 border border-secondary/25 flex items-center justify-center flex-shrink-0","children":["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":15,"height":15,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-monitor text-secondary","aria-hidden":"true","children":[["$","rect","48i651",{"width":"20","height":"14","x":"2","y":"3","rx":"2"}],["$","line","1svkeh",{"x1":"8","x2":"16","y1":"21","y2":"21"}],["$","line","vw1qmm",{"x1":"12","x2":"12","y1":"17","y2":"21"}],"$undefined"]}]}],["$","div",null,{"className":"w-6 h-px bg-secondary"}]]}],["$","h3",null,{"className":"font-serif text-xl sm:text-2xl text-foreground font-bold mb-5 text-balance","children":"Desktop Investigation Services"}],["$","div",null,{"className":"space-y-3","children":[["$","p","0",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"Desktop Research encompasses all investigation techniques carried out from the office: comprehensive internet searches, authority and register requests, online and offline database queries, use of proprietary sources, and investigative telephone calls."}],["$","p","1",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"The scope and depth of desktop searches are scalable, depending on claim reserves and red-flag items. As an entry-level product, we offer a flat-rate Basic Research calculated on three hours of investigation time."}]]}]]}]]}]
10:["$","article","On-Site Investigations",{"className":"grid grid-cols-1 lg:grid-cols-2 border-t border-border ","children":[["$","div",null,{"className":"relative h-64 lg:h-80 overflow-hidden lg:order-1","children":[["$","img",null,{"src":"https://images.unsplash.com/photo-1465447142348-e9952c393450?auto=format&fit=crop&w=800&q=80","alt":"On-site field investigations","className":"w-full h-full object-cover"}],["$","div",null,{"className":"absolute inset-0 bg-background/30"}]]}],["$","div",null,{"className":"p-8 lg:p-12 flex flex-col justify-center bg-card lg:order-2","children":[["$","div",null,{"className":"flex items-center gap-3 mb-4","children":[["$","div",null,{"className":"w-9 h-9 border border-secondary/25 flex items-center justify-center flex-shrink-0","children":["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":15,"height":15,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-map-pin text-secondary","aria-hidden":"true","children":[["$","path","1r0f0z",{"d":"M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0"}],["$","circle","ilqhr7",{"cx":"12","cy":"10","r":"3"}],"$undefined"]}]}],["$","div",null,{"className":"w-6 h-px bg-secondary"}]]}],["$","h3",null,{"className":"font-serif text-xl sm:text-2xl text-foreground font-bold mb-5 text-balance","children":"On-Site Investigations"}],["$","div",null,{"className":"space-y-3","children":[["$","p","0",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"An On-Site Investigation covers the complete investigation of a suspicious claim. It typically begins with an inspection of the damage scene, followed by a personal questioning of the policyholder (with a written and signed protocol), consecutive interviews of witnesses, and all other relevant field investigations."}],["$","p","1",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"We also make direct contact with authorities such as the Police where required. On major claims, cooperation with responsible authorities plays a significant role. The investigation plan is prepared as a formal proposal after analysis of the claims file."}]]}]]}]]}]
11:["$","article","Suspect & Witness Interviews and Statement Taking",{"className":"grid grid-cols-1 lg:grid-cols-2 border-t border-border ","children":[["$","div",null,{"className":"relative h-64 lg:h-80 overflow-hidden lg:order-2","children":[["$","img",null,{"src":"https://images.unsplash.com/photo-1590402494682-cd3fb53b1f70?auto=format&fit=crop&w=800&q=80","alt":"Professional interviews and statement taking","className":"w-full h-full object-cover"}],["$","div",null,{"className":"absolute inset-0 bg-background/30"}]]}],["$","div",null,{"className":"p-8 lg:p-12 flex flex-col justify-center bg-card lg:order-1","children":[["$","div",null,{"className":"flex items-center gap-3 mb-4","children":[["$","div",null,{"className":"w-9 h-9 border border-secondary/25 flex items-center justify-center flex-shrink-0","children":["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":15,"height":15,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-mic text-secondary","aria-hidden":"true","children":[["$","path","npa21l",{"d":"M12 19v3"}],["$","path","1vc78b",{"d":"M19 10v2a7 7 0 0 1-14 0v-2"}],["$","rect","s6n7sd",{"x":"9","y":"2","width":"6","height":"13","rx":"3"}],"$undefined"]}]}],["$","div",null,{"className":"w-6 h-px bg-secondary"}]]}],["$","h3",null,{"className":"font-serif text-xl sm:text-2xl text-foreground font-bold mb-5 text-balance","children":"Suspect & Witness Interviews and Statement Taking"}],["$","div",null,{"className":"space-y-3","children":[["$","p","0",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"When investigating a suspicious claim, it is critical to capture not only information relevant to the compensation but also information relevant to further investigations. The personal interview of the policyholder, claimant, and other involved parties must be conducted at the earliest possible stage."}],["$","p","1",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"Our investigators apply special interrogation competencies and produce written statements signed by the claimant — documents that can serve as substantive evidence in civil proceedings. Clever questioning techniques force interviewees to be as detailed as possible, leaving no space for later manipulation and providing valuable preliminary investigative data."}]]}]]}]]}]
12:["$","article","Surveillance",{"className":"grid grid-cols-1 lg:grid-cols-2 border-t border-border ","children":[["$","div",null,{"className":"relative h-64 lg:h-80 overflow-hidden lg:order-1","children":[["$","img",null,{"src":"https://images.unsplash.com/photo-1558618666-fcd25c85cd64?auto=format&fit=crop&w=800&q=80","alt":"Professional surveillance operations","className":"w-full h-full object-cover"}],["$","div",null,{"className":"absolute inset-0 bg-background/30"}]]}],["$","div",null,{"className":"p-8 lg:p-12 flex flex-col justify-center bg-card lg:order-2","children":[["$","div",null,{"className":"flex items-center gap-3 mb-4","children":[["$","div",null,{"className":"w-9 h-9 border border-secondary/25 flex items-center justify-center flex-shrink-0","children":["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":15,"height":15,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-eye text-secondary","aria-hidden":"true","children":[["$","path","1nclc0",{"d":"M2.062 12.348a1 1 0 0 1 0-.696 10.75 10.75 0 0 1 19.876 0 1 1 0 0 1 0 .696 10.75 10.75 0 0 1-19.876 0"}],["$","circle","1v7zrd",{"cx":"12","cy":"12","r":"3"}],"$undefined"]}]}],["$","div",null,{"className":"w-6 h-px bg-secondary"}]]}],["$","h3",null,{"className":"font-serif text-xl sm:text-2xl text-foreground font-bold mb-5 text-balance","children":"Surveillance"}],["$","div",null,{"className":"space-y-3","children":[["$","p","0",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"Surveillances are particularly effective in cases where there is suspicion that a claimant is exaggerating the impact of injuries suffered in an accident or under other insurance-relevant scenarios."}],["$","p","1",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"Beyond extensive know-how and practical experience, privacy issues must be carefully considered. We have both the practical experience and the necessary legal knowledge to carry out surveillances on a successful and fully compliant level."}]]}]]}]]}]
13:["$","article","Undercover Operations",{"className":"grid grid-cols-1 lg:grid-cols-2 border-t border-border border-b","children":[["$","div",null,{"className":"relative h-64 lg:h-80 overflow-hidden lg:order-2","children":[["$","img",null,{"src":"https://images.unsplash.com/photo-1502082553048-f009c37129b9?auto=format&fit=crop&w=800&q=80","alt":"Undercover investigation operations","className":"w-full h-full object-cover"}],["$","div",null,{"className":"absolute inset-0 bg-background/30"}]]}],["$","div",null,{"className":"p-8 lg:p-12 flex flex-col justify-center bg-card lg:order-1","children":[["$","div",null,{"className":"flex items-center gap-3 mb-4","children":[["$","div",null,{"className":"w-9 h-9 border border-secondary/25 flex items-center justify-center flex-shrink-0","children":["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":15,"height":15,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-user-x text-secondary","aria-hidden":"true","children":[["$","path","1yyitq",{"d":"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"}],["$","circle","nufk8",{"cx":"9","cy":"7","r":"4"}],["$","line","3nzzx3",{"x1":"17","x2":"22","y1":"8","y2":"13"}],["$","line","1swrse",{"x1":"22","x2":"17","y1":"8","y2":"13"}],"$undefined"]}]}],["$","div",null,{"className":"w-6 h-px bg-secondary"}]]}],["$","h3",null,{"className":"font-serif text-xl sm:text-2xl text-foreground font-bold mb-5 text-balance","children":"Undercover Operations"}],["$","div",null,{"className":"space-y-3","children":[["$","p","0",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"Undercover investigations are complex services requiring agents with special experience. It is equally important that this service is executed in a way that avoids any legal points of attack."}],["$","p","1",{"className":"text-muted-foreground text-sm leading-relaxed whitespace-pre-line","children":"A well-executed \"pretext\" — such as posing as a potential business partner, customer, or supplier — often offers better chances of gaining genuine insight into a matter than long-term surveillance alone. Court decisions consistently demonstrate that evidence obtained through undercover operations is accepted, provided the principles of proportionality and appropriateness are respected."}]]}]]}]]}]
15:["$","span",null,{"className":"text-muted-foreground text-sm leading-relaxed","children":"Our consultants have excellent references in the insurance industry"}]
16:["$","li","4",{"className":"flex items-start gap-4 bg-card border border-border p-5","children":[["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":14,"height":14,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-circle-check-big text-secondary flex-shrink-0 mt-0.5","aria-hidden":"true","children":[["$","path","yps3ct",{"d":"M21.801 10A10 10 0 1 1 17 3.335"}],["$","path","1pflzl",{"d":"m9 11 3 3L22 4"}],"$undefined"]}],["$","span",null,{"className":"text-muted-foreground text-sm leading-relaxed","children":"Our agents are frequent speakers at insurance industry events"}]]}]
17:["$","li","5",{"className":"flex items-start gap-4 bg-card border border-border p-5","children":[["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":14,"height":14,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-circle-check-big text-secondary flex-shrink-0 mt-0.5","aria-hidden":"true","children":[["$","path","yps3ct",{"d":"M21.801 10A10 10 0 1 1 17 3.335"}],["$","path","1pflzl",{"d":"m9 11 3 3L22 4"}],"$undefined"]}],["$","span",null,{"className":"text-muted-foreground text-sm leading-relaxed","children":"We operate in accordance with the Code of Conduct — fully compliant with privacy and data protection"}]]}]
18:["$","li","6",{"className":"flex items-start gap-4 bg-card border border-border p-5","children":[["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":14,"height":14,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-circle-check-big text-secondary flex-shrink-0 mt-0.5","aria-hidden":"true","children":[["$","path","yps3ct",{"d":"M21.801 10A10 10 0 1 1 17 3.335"}],["$","path","1pflzl",{"d":"m9 11 3 3L22 4"}],"$undefined"]}],["$","span",null,{"className":"text-muted-foreground text-sm leading-relaxed","children":"Outstanding price / performance ratio"}]]}]
19:["$","li","7",{"className":"flex items-start gap-4 bg-card border border-border p-5","children":[["$","svg",null,{"xmlns":"http://www.w3.org/2000/svg","width":14,"height":14,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-circle-check-big text-secondary flex-shrink-0 mt-0.5","aria-hidden":"true","children":[["$","path","yps3ct",{"d":"M21.801 10A10 10 0 1 1 17 3.335"}],["$","path","1pflzl",{"d":"m9 11 3 3L22 4"}],"$undefined"]}],["$","span",null,{"className":"text-muted-foreground text-sm leading-relaxed","children":"We act fast and close to our customers, adapting our services exactly to your needs"}]]}]
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